Returns & Refund Policy
Returns & Refund Policy
At Lifty, your satisfaction is our top priority.
That’s why we offer a 30-day “Satisfaction or Money Back” guarantee — if you’re not completely satisfied with your purchase, you may request a full refund of the product within 30 days of receiving your order.
Please note:
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Initial shipping fees are non-refundable.
To request a refund, please provide proof of purchase (order number, invoice, etc.) and contact our customer service team at:
contact@golifty.com
Refunds (If Applicable)
Once your request has been received and approved, you’ll receive a confirmation email.
The product amount will automatically be credited to your original payment method within a few business days.
Delayed or Missing Refunds (If Applicable)
If you haven’t received your refund yet:
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Check your bank account again.
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Contact your credit card company — it may take some time before your refund is officially posted.
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Then contact your bank. Processing times can vary.
If you’ve completed all these steps and still haven’t received your refund, please contact us at:
contact@golifty.com
Exchanges (If Applicable)
We only replace items that are defective or damaged upon arrival.
If this applies to you, please contact us at contact@golifty.com to arrange a replacement.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you may receive a gift credit of equal value once your return has been approved.
If the item was not marked as a gift, or if the gift giver received the item first before giving it to you, the refund will be sent to the original purchaser.